Terms of Use

Last Updated: December 30, 2025

These Terms of Use ("Agreement" or "Terms of Use") are a legally binding agreement between you (the "User," "you," or "your") and JoynOS LLC ("Deina," "we," "us," "our"). You acknowledge and agree that your use of the Deina mobile application (the "App") and website at deina.app (the "Website") will be governed by this Agreement, our Privacy Policy, and any related terms.

If you are unsure as to the terms of this Agreement, please do not proceed further and contact us at team@joynos.ai.

Your use of our App and Website shall constitute your acceptance of this Agreement and to all of the terms and conditions stated under this Agreement and our Privacy Policy referenced herein.

IMPORTANT LEGAL NOTICE

PLEASE READ THE TERMS CONTAINED IN THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. PLEASE NOTE THAT THESE TERMS CONTAIN A BINDING AND MANDATORY ARBITRATION PROVISION AND CLASS ACTION/JURY TRIAL WAIVER PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS AND LIMITS REMEDIES AVAILABLE TO YOU IN THE EVENT OF CERTAIN DISPUTES.

BY ACCEPTING THIS AGREEMENT BY USING AND NAVIGATING THROUGH OUR APP AND/OR WEBSITE, YOU AGREE THAT (A) YOU HAVE READ AND UNDERSTOOD THE AGREEMENT; (B) YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD; (C) YOU CAN FORM A BINDING CONTRACT; AND (D) YOU ACCEPT THIS AGREEMENT AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS AS WELL AS OUR PRIVACY POLICY REFERENCED HEREIN.

1. Introduction to Our Services

Deina is an AI-powered personal growth platform designed to help women recenter their focus from romantic relationships back to themselves. Our Services include an AI life coach (Daena), personalized 30-day vision plans, vision board tracking, daily tasks, anonymous communities, gamified progress tracking, and related features accessible through our App and Website (collectively "Services").

2. Privacy Policy

Our Privacy Policy describes how we handle the personal information you provide to us when you register for our App or Website. You understand that through your use of our Services, you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to the US and/or other countries for storage, processing, and use by Deina and our affiliates.

3. Eligibility & Access Restrictions

To be eligible to use our Services, you must meet the following criteria and represent and warrant that you:

  • are 18 years of age or older;
  • are not currently restricted from accessing our Services or otherwise prohibited from having an account;
  • are not our competitor, or are not using our Services for reasons that are in competition with us;
  • will only maintain one registered account at any given time;
  • have full power and authority to enter into this Agreement and doing so will not violate any other agreement to which you are a party;
  • will not violate any of our rights, including intellectual property rights such as patent, copyright, and trademark rights; and
  • agree to provide at your cost all equipment, software, and internet access necessary to use our Services.

4. Service License

Subject to your compliance with the terms of this Agreement, we grant you a limited, non-exclusive, revocable, non-transferable, non-licensable, non-sublicensable license to (a) access and use our App and Website for your personal, non-commercial use in accordance with this Agreement on any mobile device owned or otherwise controlled by you, and (b) access, stream, download, and use content made available through our Services, strictly in accordance with this Agreement.

You will not use, copy, adapt, modify, prepare derivative works based upon our Services, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, or otherwise exploit our Services, except as expressly permitted in this Agreement.

WARRANTY DISCLAIMER

YOU AGREE THAT WE ARE NOT LIABLE FOR ANY DAMAGES OR INJURY RESULTING FROM YOUR ACCESS OR USE OF OUR SERVICES. WE PROVIDE NO WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR WARRANTY OF MERCHANTABILITY. THERE IS NO WARRANTY WHICH WILL EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. ANY DAMAGE ALLEGED FOR A LOSS OR INJURY IS LIMITED TO THE FEE, IF ANY, PAID TO DEINA FOR THE ABILITY TO ACCESS OR USE OUR SERVICES.

5. Access and Service Restrictions

You agree that our App, Website, graphics, trademarks, and editorial content contain proprietary content, information, and material, which are owned by Deina and/or our licensors, and are protected by applicable intellectual property and other laws. You agree that you will not use such proprietary content, information, or materials other than for your permitted use of our Services.

You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on our Services in any manner, and you will not exploit our Services in any unauthorized way, including but not limited to, using our Services to transmit any computer viruses, worms, Trojan horses, or other malware, or by trespassing or burdening network capacity.

6. Reservation of Rights

You acknowledge and agree that our Services are provided for your use. Except to the extent necessary to access and use our Services, nothing in this Agreement grants any title or ownership interest in or to any copyrights, patents, trademarks, trade secrets, or other proprietary rights in or relating to our Services, whether expressly, by implication, estoppel, or otherwise. Deina and its licensors and service providers reserve and will retain their entire right, title, and interest in and to our Services including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement.

7. Access Rights

You can access and use our Services through our App and Website. We have the right to disable your access and use rights at any time if, in our opinion, you have violated any provision of this Agreement and/or our Privacy Policy.

Upon your written request, we will provide you with a list of all personal information that we store about you within thirty (30) days of receiving your request. Also, upon your prior written request, we will delete any such information within thirty (30) days of receiving your request. Please send your requests to us at team@joynos.ai.

8. Required Conduct and Prohibited Conduct

a. Required Conduct

  • Comply with all applicable laws;
  • Provide accurate information to Deina and update from time to time as may be necessary;
  • Review our Privacy Policy; and
  • Review and comply with notices sent by Deina concerning our Services.

b. Prohibited Conduct

You agree not to:

  • Duplicate, license, sublicense, publish, broadcast, transmit, distribute, perform, display, sell, or otherwise transfer or commercially exploit our Services;
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code for any underlying intellectual property used to provide our Services;
  • Utilize information or data you obtain from our Services to provide any service that is competitive with us;
  • Imply or state that you are affiliated with or endorsed by Deina without written agreement;
  • Use manual or automated software, devices, scripts, robots, or other means to "scrape," "crawl," or "spider" any pages of our Services;
  • Engage in any action that interferes with the proper working of our infrastructure;
  • Use any information obtained from our Services to harass, abuse, or harm another user;
  • Engage in any action or promote any content that is harmful, offensive, illegal, discriminatory, dangerous, or abusive;
  • Promote or engage in any illegal activity;
  • Use our Services to harm yourself or others, or to promote suicide, self-harm, or violence;
  • Input any form of hateful behavior, hate speech, or promotion of hateful ideologies.

9. Communications

You understand and agree that you may receive information and push notifications from Deina via email or on your mobile device. You consent to receive communications via email or push notifications. You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of our Services.

10. Payment

Our Services may include both free and paid features. Any paid features will be clearly communicated with pricing information before purchase. Payment terms will be specified at the time of purchase.

11. Indemnification

You agree to indemnify, defend, and hold Deina and our officers, employees, managers, directors, and agents harmless from and against any and all costs, liabilities, losses, and expenses (including but not limited to reasonable attorneys' fees) resulting from any claim, suit, action, demand, or proceeding brought by any third party against Deina arising from: (i) a breach of this Agreement; (ii) negligence, fraud, or willful misconduct; (iii) incorrect information provided by you; or (iv) a failure to comply with applicable laws and regulations.

12. Disclaimers

Your access to and use of our Services are at your own risk. You understand and agree that our Services are provided to you on an "AS IS" and "AS AVAILABLE" basis.

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY OR REPRESENTATION AND DISCLAIM ALL RESPONSIBILITY AND LIABILITY FOR: (I) THE COMPLETENESS, ACCURACY, AVAILABILITY, TIMELINESS, SECURITY, OR RELIABILITY OF OUR SERVICES; (II) ANY HARM TO YOUR DEVICE, LOSS OF DATA, OR OTHER HARM THAT RESULTS FROM YOUR ACCESS TO OR USE OF OUR SERVICES; (III) THE DELETION OF, OR THE FAILURE TO STORE OR TO TRANSMIT, ANY CONTENT; AND (IV) WHETHER OUR SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.

AI CONTENT DISCLAIMER

DEINA USES ARTIFICIAL INTELLIGENCE TO PROVIDE PERSONALIZED GUIDANCE AND COACHING THROUGH OUR AI COACH (DAENA). AI-GENERATED CONTENT IS FOR INFORMATIONAL AND MOTIVATIONAL PURPOSES ONLY AND SHOULD NOT BE CONSIDERED A SUBSTITUTE FOR PROFESSIONAL MEDICAL, PSYCHOLOGICAL, OR THERAPEUTIC ADVICE. IF YOU ARE EXPERIENCING MENTAL HEALTH ISSUES, PLEASE CONSULT A QUALIFIED HEALTHCARE PROFESSIONAL. DEINA IS NOT RESPONSIBLE FOR ANY DECISIONS OR ACTIONS YOU TAKE BASED ON AI-GENERATED CONTENT.

13. Limitation of Liability

IN NO EVENT WILL DEINA BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE ARISING OUT OF THIS AGREEMENT, OR THE USE OF, OR THE INABILITY TO USE, OUR SERVICES. IN THE EVENT THE FOREGOING LIMITATION OF LIABILITY IS DETERMINED TO BE UNENFORCEABLE, THEN THE MAXIMUM LIABILITY FOR ALL CLAIMS OF EVERY KIND WILL NOT EXCEED $10.

14. Termination

You may terminate this Agreement by ceasing access to our Services and deleting your account.

We reserve the right to suspend or terminate your account or cease providing you with access to all or part of our Services at any time for any or no reason, including, but not limited to, if we reasonably believe: (i) you have violated this Agreement or our Privacy Policy, (ii) you create risk or possible legal exposure for Deina; or (iii) our provision of Services to you is no longer commercially viable.

15. Copyright Infringement/DMCA Notice

If you believe that any content on our Services violates your copyright, and you wish to have the allegedly infringing material removed, please send a written notification (pursuant to the Digital Millennium Copyright Act of 1998) to our designated Copyright Agent at team@joynos.ai with the following information:

  • Your physical or electronic signature;
  • Identification of the copyrighted work(s) that you claim to have been infringed;
  • Identification of the material on our Services that you claim is infringing;
  • Sufficient information to permit us to locate such material;
  • Your address, telephone number, and email address;
  • A statement that you have a good faith belief that use of the material is not authorized by the copyright owner; and
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

16. Assignment

This Agreement is only for your benefit. You shall have no right to assign this Agreement or any benefits or obligation hereunder to any other party or legal entity. Any attempted assignment shall be void.

17. Modifications

We reserve the right, at our sole discretion, to change or modify these Terms of Use at any time. In the event we modify these Terms of Use, such modifications shall be binding on you if you continue using our Services. We will post a modified version on our Website and changes are effective immediately after they are posted. Your continued use of Deina shall constitute your consent to such changes.

18. Governing Law

This Agreement shall be governed by the law of the State of Delaware, without respect to its conflicts of laws principles. Each of the parties to this Agreement consents to the exclusive jurisdiction and venue of the state and federal courts located in the State of Delaware for any actions not subject to Dispute Resolution and Arbitration provisions.

19. Dispute Resolution and Arbitration

MANDATORY ARBITRATION NOTICE

PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH DEINA AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.

a. Binding Arbitration

Except for disputes in which either party seeks to bring an individual action in small claims court or seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and Deina agree (a) to waive your and Deina's respective rights to have any and all disputes arising from or related to this Agreement resolved in a court, and (b) to waive your and Deina's respective rights to a jury trial. Instead, you and Deina agree to arbitrate disputes through binding arbitration.

b. No Class Arbitrations, Class Actions, or Representative Actions

You and Deina agree that any dispute arising out of or related to these Terms of Use or use of our Services is personal to you and Deina and that such dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action, or any other type of representative proceeding.

c. Opt-Out Right

YOU HAVE THE RIGHT TO OPT OUT OF BINDING ARBITRATION WITHIN THIRTY (30) DAYS OF THE DATE YOU FIRST ACCEPTED THE TERMS OF THIS SECTION BY WRITING TO JoynOS LLC at team@joynos.ai with "RE: OPT-OUT" in the subject line. In order to be effective, the opt-out notice must include your full name and clearly indicate your intent to opt out of binding arbitration.

20. Contact Information

If you have any questions about these Terms of Use, please contact us at:

JoynOS LLC

Email: team@joynos.ai

© 2025 JoynOS LLC. All rights reserved.