Privacy Policy
Last Updated: December 30, 2025
JoynOS LLC ("Deina," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and website at deina.app (the "Website"), collectively referred to as the "Services."
Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.
1. Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when using our Services, including:
- Account Information: Name, email address, password, and profile information when you create an account
- Assessment Data: Responses to our attachment style quiz and male-centeredness assessment
- Goals and Preferences: Your selected focus areas (Wealth, Health, Fun, Love), vision board content, and personal goals
- AI Chat Conversations: Messages and interactions with our AI coach, Daena
- Community Content: Posts, comments, and interactions in our anonymous communities ("Girlies")
- Task and Progress Data: Your daily task completions, streaks, coins earned, and achievement history
- Communication Data: When you contact us for support or provide feedback
Information Collected Automatically
When you access our Services, we may automatically collect:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features used, time spent on the App, interaction patterns
- Log Data: IP address, browser type, access times, pages viewed
- Analytics Data: App performance data and crash reports
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Personalize your experience, including AI coaching interactions and 30-day vision plans
- Process your attachment style assessment and provide tailored recommendations
- Track your progress, streaks, and achievements
- Facilitate anonymous community interactions while maintaining safety
- Send you notifications about your tasks, progress, and goals
- Respond to your comments, questions, and customer service requests
- Send you marketing and promotional communications (with your consent)
- Analyze usage patterns to improve our Services and develop new features
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
3. AI and Data Processing
Our AI coach, Daena, uses your information to provide personalized guidance. Please be aware that:
- Your conversations with Daena are processed by AI systems to generate responses
- We may use anonymized and aggregated data to improve our AI models
- AI-generated advice is for informational and motivational purposes only and is not a substitute for professional medical or psychological advice
- You can request deletion of your AI conversation history at any time
4. Sharing Your Information
We may share your information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, customer support)
- Anonymous Communities: Your community posts are shared anonymously with other users; we do not reveal your identity
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law, legal process, or government request
- Safety: To protect the rights, safety, and property of Deina, our users, or others
- With Your Consent: With your explicit consent for any other purpose
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security assessments and updates
- Access controls limiting who can view your data
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you Services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-Out: Opt out of marketing communications at any time
- Withdraw Consent: Where we rely on consent, withdraw it at any time
To exercise these rights, please contact us at team@joynos.ai. We will respond to your request within 30 days.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible. If you believe we have collected information from a child under 18, please contact us at team@joynos.ai.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, disclose, and sell
- The right to request deletion of your personal information
- The right to opt-out of the sale of your personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise your California privacy rights, contact us at team@joynos.ai.
11. Third-Party Links and Services
Our Services may contain links to third-party websites or services that are not owned or controlled by Deina. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
12. Push Notifications
We may send you push notifications to remind you about daily tasks, celebrate your progress, or provide motivational messages. You can opt out of push notifications at any time by changing your device settings. Please note that opting out may affect your ability to receive important reminders about your goals and tasks.
13. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
14. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
JoynOS LLC
Email: team@joynos.ai
© 2025 JoynOS LLC. All rights reserved.